Welcome To Our Privacy And Policy

We, Hot Coffee Media having its registered office at 56 B N Road, Parnasree, Behala, Kolkata, West Bengal, 700060, India. hereinafter referred to as the “Hot Coffee Media Private Limited” (where such expression shall unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns), the creator of this Privacy Policy ensure steady commitment to your privacy with regard to the protection of your invaluable information.


This privacy policy contains information about the domain named www.hotcoffeemedia.com.


In order to provide you with our uninterrupted use of services, we may collect and in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, we provide this notice explaining our information collection and disclosure policies, and the choices you make about the way your information is collected and used.


If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at +91 8670659829 (Arnab Ray) or mail us on [email protected]


ANY CAPITALISED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE CUSTOMER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

DEFINITIONS:


“We”, “Our”, and “Us” shall mean and refer to the Platform and/or the Company, as the context so requires.
“You”, “Your”, “Yourself”, “User”, “Buyer”, “Seller” “Customer” shall mean and refer to natural and legal individuals who use this platform and who is competent to enter into binding contracts, as per Indian laws.


“User” shall refer to Hot Coffee Media Private Limited.


“Service” refers to the Hot Coffee Media Private Limited provided by us through the Platform.


“Third Parties” refer to any Application, company or individual apart from the User and the creator of this Application.
“Personal Information” shall mean and refer to any personally identifiable information that we may collect from you such as Name, Location, Email Id, Mobile number.

INFORMATION WE COLLECT


Details of Website usage for analytics.

To enable the provision of services opted for by You;

To allow You to receive quality customer care services and Data Collection;

To communicate necessary account and service-related information from time to time;

To provide, analyse, administer, enhance and personalize Our services and marketing efforts, to process Your registration, your orders and Your payments, and to communicate with You on these and other topics.

To comply with applicable laws, rules and regulations;

OUR USE OF YOUR INFORMATION

For maintaining internal record.

For providing the Services.

For enhancing the Services provided.

For more details about the nature of such communications, please refer to our Terms of Service. Further, your personal data and Sensitive Personal data may be collected and stored by Us for internal record.

HOW INFORMATION IS COLLECTED

COOKIES

Session cookies

Permanent cookies


Permanent cookies, also known as ‘persistent cookies’, remain in operation even after the web browser has closed. For example, they can remember login details and passwords so web users don’t need to re-enter them every time they use a site. The law states that permanent cookies must be deleted after 12 months.

Third-party cookies


Third-party cookies are installed by third-parties with the aim of collecting certain information from web users to carry out research into, for example, behavior, demographics or spending habits. They are commonly used by advertisers who want to ensure that products and services are marketed towards the right target audience.

Flash cookies


Flash cookies, also known as ‘super cookies’, are independent from the web browser. They are designed to be permanently stored on a user’s computer. These types of cookies remain on a user’s device even after all cookies have been deleted from their web browser.

GOOGLE ANALYTICS


In the Google Analytics Terms of Service agreement there’s a requirement that users of Google Analytics must have a Privacy Policy agreement in place.
The Privacy Policy must disclose that analytics is used, disclose how data is collected and processed, and provide notice of the use of cookies.


The Website may include advertisements, hyperlinks to other websites, applications, content or resources. We have no control over any websites or resources which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/products or other materials on or available from such platform or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such websites or resources. These external websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that you enter the external Website and review their privacy policy.


YOUR RIGHTS


We are providing a service that collects survey responses on behalf of survey Creators. If you have any questions about the survey, or if you want access, update or delete anything in your survey responses, please contact the Company directly.

Unless subject to an exemption, you have the following rights with respect to your personal data:

The right to request a copy of your personal data which we hold about you;

The right to request for any correction to any personal data if it is found to be inaccurate or out of date;

The right to withdraw Your consent to the processing at any time;

The right to object to the processing of personal data;

The right to lodge a complaint with a supervisory authority.

The right to obtain information as to whether personal data are transferred to a third country or to an international organization.

Where you hold an account with any of our service, you are entitled to a copy of all personal data which we hold in relation to you. You are also entitled to request that we restrict how we use your data in your account when you log in.

CONFIDENTIALITY


You further acknowledge that the Platform may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point of time.

OTHER INFORMATION COLLECTORS


Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Platform or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of third parties, you are subject to ask questions before you disclose your personal information to others.

OUR DISCLOSURE OF YOUR INFORMATION


We may host surveys for survey creators for our platform who are the owners and Customers of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be disclosed to survey creators. Please contact the survey creator directly to better understand how they might share you survey responses.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:

External Service Providers: There may be a number of services offered by external service providers that help You use Our Platform. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about You, then their use of Your information is governed by their privacy policy.

Law and Order: We co-operate with law enforcement inquires, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE


Following registration, you can review and change the information you submitted at the stage of registration, except Email ID and mobile number. An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the Customer. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on you is incorrect or incomplete, or to remove your profile so that others cannot view it, the Customer needs to remediate, and promptly correct any such incorrect information.

CONTROL OF YOUR PASSWORD


When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorised access of your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services.

You agree not to use the account, Customer name, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorised use of your account or access to your password even after changing it.

SECURITY


We treat data as an asset that must be protected against loss and unauthorised access. We employ many different security techniques to protect such data from unauthorised access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.

However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet.

SEVERABILITY


Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this privacy policy.

AMENDMENT


Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be at the Platform. Any amendments to this Policy shall be deemed as accepted by the Customer on their continued use of the Platform.


To withdraw your consent, or to request the download or delete your data with us for any or all our products & services at any time, please email to [email protected] from your registered email address number.

CONTACT US


If you have any questions or concerns regarding this privacy policy, you should contact us by sending an email to please email to [email protected]
Information provided in the website may not be 100% accurate and may be provided for promotional purposes of the business.